Dervos lays emphasis on providing diverse services with added value. Our marketing center is made up of 25 veteran members from three sales departments and one marketing department. 70% of our sales have more than 5 years of working experience in the valve industry which ensures they are qualified enough to offer the most professional and comprehensive service in pre-sales, on-purchase, and after-sales. Incorporating market analysis and research, order arrangement and management, quality and timetable control, Dervos can promise product quality while effectively reduce the cost for customers, increasing the added value and making our products more competitive in the market.

-Pre-sales service.

A. The sales team would reply as soon as possible after receiving your inquiry.

B. You will get quotation within one day for normal inquiry.

C. Technical drawings will be provided upon requests.

D. Professional valve model selection advice will be offered.

-On-purchase service.

Our customers will get a weekly status report, a process quality report, and a delivery note during the manufacturing process.

-After-sales service.

Our customers will get an 18-month warranty period after shipment and solutions to complaints within 3 days.

Dervos not only pays attention to product quality but also customer service. They are two cores of Dervos business.